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- Delivery & Return
- At Emporia Jewels we take great care in delivering your products to you, and we partner only with reputed national couriers.
- If you opt for online payment transfers (credit/debit card transactions) or net banking, we offer free shipping all over India.
- In case of Cash on delivery within India, we charge INR 80 for shipping.
- Our courier partners will be able to deliver the shipment to you between Monday and Saturday: 9 am to 6 pm. Working days exclude public holidays and Sundays.
- Delivery time is 5 working Days subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
- In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product on [email protected] .
- You must email us about any damaged items in your shipment within 24 hours of receiving your order.
- Upon authorization of returns, we will gladly offer you an exchange or store credit.
- We do not offer refunds once a product is purchased. We will replace it only if there is damage in transit.
- No refunds are our policy.
- Please do not courier the product to us without authorization from Team Emporia Jewels. We will not offer any replacement in such a case.
- All returns/replacements are subject to the discretion of Emporia Jewels.
HelpFor any other questions or clarifications, please reach out to the Emporia Jewels team at [email protected] or call us on 022 – 4970 8044 (10am to 6pm IST) Monday to Saturday
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Estimated Delivery: Oct 08 – Oct 12
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